Of the 1,000 respondents, 100% of baby boomers claimed that they don’t miss British people whilst abroad. When holidaying it seems baby boomers are keen to leave as much as possible behind. On the contrary, millennials consider a hair dryer to be more of a home comfort (22%) they couldn’t travel without. When asked which ultimate home comfort they would pack if they had extra room in their suitcases, 20% of baby boomers claimed that they would take their own pillow on holiday, whereas a quarter of millennials revealed they would miss their beloved pets more and 20% wished they could squeeze in a few more pairs of shoes.Īccording to the UK Tea & Infusions Association, 165 million cups of tea are drunk in the UK on a daily basis, so it is therefore quite unsurprising that English Breakfast Tea was identified as the one item baby boomers had to take on holiday (22%), closely followed by slippers at 14%. In contrast, nearly a quarter of baby boomers will happily disconnect and go completely gadget-free, instead seemingly taking the opportunity to ditch the technology in favour of enjoying their surroundings. To get the latest email updates from the Manchester Evening News, click here.Teletext Holidays polled 1,000 adults across the nation to find out what they pack and what they would pack if they had extra room in their suitcase as well as preferred holiday booking trends to complete the package.Ī digital detox is not what millennials are looking for when it comes to their perfect holiday with a massive 94% revealing they travel with at least one gadget a smartphone being the most popular item followed by a tablet, kindle and music player. The travel sector has been one of the hardest hit during the pandemic and has faced the most scrutiny from the watchdog, which wrote to more than 100 firms reminding them of their responsibility to process all refunds within 14 days by law for any cancellations. “The company continues to urge customers who are due a refund under the Package Travel Regulations but have not received it, to contact us directly from their registered email address (which was used to make their booking) on with their booking reference number If we need more information, we will request it.”Īgreements from LoveHolidays,, Virgin Holidays and Tui UK were previously secured by the CMA after thousands of customers complained that the companies had failed to refund them for cancelled trips. “We have engaged in constructive dialogue with the CMA and continue to vigorously pursue any strategy agreed with the CMA. “As at 11th October 2021, we owe £1.2m towards historic and ongoing cancellations and have refunded over £10.8 million. The CMA said that its actions to date have resulted in Truly Holidays paying more than £7m owed to package holiday customers.Ī spokesperson for Teletext Holidays said: “The company is working as hard as it can and continues to process the remaining refunds due under the Package Travel Regulations to our remaining customers, and as such is very disappointed by the latest action by the CMA. “After engaging with Teletext Holidays extensively, we are now requesting a court order to make sure that the company immediately pays back the money it still owes to customers and refunds people within 14 days going forward.” READ MORE: Sainsbury's has banned the sale of a popular item following calls from dog ownersĬMA chief executive Andrea Coscelli said: “Companies must abide by consumer protection law and treat their customers fairly. In May Teletext Holidays’ parent company, Truly Holidays, and sister company formally agreed to address failures to issue refunds on time.īut the CMA believes that the company needs to do more to tackle the problem. The Competition and Markets Authority (CMA) announced that it has filed proceedings requesting a court order that package holiday customers with outstanding refunds are repaid immediately, and that those who are entitled to a refund in the future are paid within the 14 days required by law. Teletext Holidays are facing court action from the competition watchdog over delays in refunding consumers for trips cancelled by the coronavirus pandemic.
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